Our Services

Managing Incoming Calls

We guide the callers to the information needed so that your staff are not time wasting.

For example:

  • Book appointments
  • Check opening hours
  • Payments on line
  • Order prescriptions

Control abusive calls
Special greeting
Option to record calls

Link to patient management system

We link the telephone system into your Management software to save costs and errors.

Work from home

We set up your staff to work from home giving you better use of your time. For example if a staff member cannot work due to mobility issues etc. but still capable and wishes to work.

Patient Management Systems

For Medical centre, doctors, vets and dentist’s surgery, Integrating your telephone system into your Management software can save costs and errors.

Screen pops up with the patient’s history. Speeds up call handling
NOTE WE HAVE NOT TESTED INTEGRATION WITH ALL MANAGEMENT SOFTWARE AS YET
Data recorded:

  • Audio (option)
  • Name
  • Location
  • History
  • Notes

Card Payments
Allow your customers to make quick and secure payments via all major credit cards

CRM, Salesforce and Hubspot etc

Integrate your phone system into your CRM (Sales force, Hubspot, etc)

Monitor the performance of your team and manage your business
Screen pops up with the prospect’s history. Speeds up call handling
Integration example Each member of the team has the possibility of consulting the history of interactions between the customer and the company.

Efficiency Integrating your telephone system with Salesforce etc allows you to automate a large number of tasks, including data collection and creating reports.

Click to call Integrating your telephone system into Hubspot will transform all telephone numbers in the CRM into clickable links.

Call routing This function allows you to redirect calls to specific employees.

Less Maintenance, less expenses This telephone solution is situated in the cloud, all you need is a computer connected to the internet, launch the telephone solution and you're done.

Other Features

Auto Dialler Streamline your workflow. Instead of manually dialling numbers, you can set up a system that automatically dials leads

Local number Northern Irl or UK Allow customers from Northern Ireland and the UK to call your business’s number by providing a local number for their area

Card Payments Allow your customers to make quick and secure payments via all major credit cards. Integrate into your CRM and take payments over the phone, or through secure links via SMS, email and web chat.

Ensure all your customer’s payment data is protected and handled securely with a PCI DSS Level 1 payment system